RHINO SAFETY LIMITED PRIVACY POLICY

Our contact details

Name: Cate Walter, Director

Address: Suite 22, Edwin Foden Business Centre, Moss Lane, Sandbach, Cheshire. CW11 3AE

INTRODUCTION

Rhino Safety Limited (“us”, “we”, or “our”) operates www.rhinosafety.co.uk (the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site. We use cookies on our website. By using the Site, you agree to the collection and use of information in accordance with this policy

The type of personal information we collect

We currently collect and process the following information:

Personal identifiers, contacts and characteristics (for example, name and contact details) for Primary Contacts of clients.
Personal identifiers, contacts and characteristics (for example, name and contact details) for individuals purchasing online training licences.
Employee data.
Website user statistics for search-engine optimisation activities.

How we get the personal information and why we have it

While using our site, we may ask you to provide us with certain information that can be used to contact or identify you; this may include (but is not limited to); your name, your email address, your contact telephone number. Most of the personal information we process is provided to us directly by you for one of the following reasons:

To allow us to provide you with the product or service you have purchased from us.
To allow us to contact you with relevant and legitimate information about our business.
We use the information that you have given us in order to provide you with the products and services you have purchased from us; to inform you of legitimate business information that is relevant to your relationship with us, and to provide you with updates regarding our products and services that may be of interest to you.

Log Data

Like many Site Operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

In addition, we may use third-party services, such as Google Analytics, that collect, monitor, and analyse this information to improve our services. We do not share your information outside our organisation without your consent unless legally obliged to do so.

Cookies / Scripts / Web Beacons

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

We use cookies for the following purposes:

a. Essential Cookies: These cookies are necessary for the website to function properly. They enable you to navigate the site and use its features.

b. Performance Cookies: These cookies collect information about how visitors use our Site, such as which pages are visited most often. This helps us improve the performance and user experience of our Site.

c. Functionality Cookies: These cookies allow our Site to remember choices you make, such as your preferred language or region. This enhances your browsing experience and makes the site more personalized.

d. Targeting/Advertising Cookies: These cookies are used to deliver advertisements relevant to you and your interests. They are also used to limit the number of times you see an ad and help measure the effectiveness of advertising campaigns.

Scripts are pieces of program code that are used to make our website function properly and interactively. The code is executed on our server or on your device. Web beacons (or pixel tags) are small, invisible pieces of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

Third-Party Disclosure

We may engage third-party service providers to assist us in analysing how our Site is used, measuring the effectiveness of our marketing campaigns, and providing other services. These third parties may have access to your Personal Information and cookies. However, they are obligated not to disclose or use the information for any other purpose.

How we store your personal information

The security of your Personal Information is important to us, and your information is securely stored. We implement reasonable security measures to protect against unauthorised access, alteration, disclosure, or destruction of your Personal Information. We keep all physical and digital records for three years following the end of our contractual agreement. We will then dispose your information by shredding (physical records) and deleting digital records (including emails and automatic back ups). We engage the services of IT specialists to ensure the secure storage and deletion of digital records.

GDPR & Your Data Protection Rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at info@rhinosafety.co.uk if you wish to make a request.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@rhinosafety.co.uk

(b) We have a contractual obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

Changes to this privacy policy

This Privacy Policy is effective as of the date stated at the top of this page and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Site after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages. Cookies are utilised by Google, FontAwesome & RhinoSafety directly to provide services related to basic functions like page navigation and access to secure areas of the website; and to help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

HOW TO CONTACT US

If you have any concerns or queries about our use of your personal information, you can contact us via the following:

Cate Walter, Director

Address: Suite 22 Edwin Foden Business Centre, Moss Lane, Sandbach, Cheshire CW1 5TY.

Email: info@rhinosafety.co.uk

Telephone: 01270 440 341

You can also complain to the ICO if you are unhappy with how we have used your data:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://ico.org.uk/

Our Reviews

Mark Hills

14/11/2023

Duane luke

31/10/2023

Great company to deal with, very personalised service. Thanks Team Rhino.

Westcroft Nursing Home

25/10/2023

Very good service and guidance. Report received once payment was made. Actions were clear and detailed and supported by photographic evidence to make it easier.

SCB Special Needs Limited

03/10/2023

We are very pleased by the health and safety expertise offered by Rhino Safety. Always very quick to respond to needs and requests and the services are tailored to match the needs of our small charity.

Alex Melling

02/10/2023

We've just renewed our 2nd year with Rhino and we couldn't be happier with them. The team is friendly, helpful and knowledgable. Our files are organised and easy to navigate and understand.

Darren Strong

29/09/2023

Rhino Safety is an exceptional health and safety partner that delivers our peace of mind. Their proactive and innovative approach, coupled with a team of knowledgeable experts, has significantly improved our workplace safety and our understanding. They excel in tailoring our solution to us, making them the go-to choice for any organization seeking comprehensive health and safety solutions.

Ian Frost

27/09/2023

Really happy with the support that I get from everyone at Rhino Safety. Highly recommend.

Lindsay Cox

25/07/2023

We have been working with Rhino Safety for over 6 years. As a hospitality business we have many health and safety training requirements for our staff and their online training portal is excellent and allows our staff to log in from anywhere to complete the necessary training. We also use Rhino for in person training such as First Aid. Their trainers are excellent. Rhino have also been strategic in offering advice during our pubs refurbishment plans, preparing our Fire Risk Assessment's and working with our Builders, building regs and other authorities. If we ever have any H&S concerns we can pick up the phone and receive expert advice. Thanks for supporting our business, Pubs Limited.

Matthew Jones

21/07/2023

We started working with Rhino a year or so ago as we were getting a substandard service from elsewhere. Simon and his team care about their trade and have a genuine interest in helping others. Rhinos attention to detail has given me confidence in my business that everything is safe and above board. We will continue to pass our H and S work to Rhino as we grow our estate.

Darren Gallimore

28/05/2023

Fantasic place to visit. Great atmosphere thoughout the workforce

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